Terms of Service

1. Description of Service

DueToFrom is a SaaS web application that helps businesses reconcile intercompany transactions between QuickBooks Online entities. The Service:

• Connects to your QuickBooks Online entities via OAuth 2.0
• Reads your Chart of Accounts and General Ledger data
• Identifies due-to/due-from account balances and transactions
• Provides tools to map accounts between entities and match transactions
• Generates journal entries to reconcile intercompany differences
• Can post journal entries back to QuickBooks Online with your authorization

DueToFrom is a tool to assist with reconciliation — it does not provide accounting, tax, or financial advice.

2. Eligibility and Account Registration

To use DueToFrom, you must:

• Be at least 18 years old
• Have the legal authority to bind the organization you register on behalf of
• Provide accurate and complete registration information
• Maintain a valid email address
• Create a secure password and keep your credentials confidential

You are responsible for all activity that occurs under your account. If you suspect unauthorized use of your account, contact us immediately at support@duetofrom.com.

One account per organization. You may invite multiple users to your organization and assign them roles (owner, admin, bookkeeper, viewer).

3. QuickBooks Online Authorization

When you connect a QuickBooks Online entity to DueToFrom, you authorize us to:

• Access your company's Chart of Accounts
• Read General Ledger reports and transaction data
• Create journal entries (when you explicitly authorize specific entries)

By connecting a QBO entity, you represent and warrant that you have the authority to grant DueToFrom this access. You are responsible for ensuring compliance with your organization's data access policies.

You may revoke DueToFrom's access at any time by disconnecting the entity within the Service or through your Intuit account settings. When you disconnect an entity, we stop accessing its data and revoke the OAuth tokens.

4. Your Responsibilities

When using DueToFrom, you agree to:

• Review before posting: Carefully review all journal entries before authorizing DueToFrom to post them to QuickBooks Online
• Accurate mappings: Ensure account mappings between entities are correct and appropriate for your reconciliation needs
• Proper authorization: Only connect QBO entities you are authorized to access
• Secure access: Keep your login credentials confidential and not share them with unauthorized individuals
• Compliance: Use the Service in compliance with applicable laws, regulations, and accounting standards
• No misuse: Not use the Service to attempt unauthorized access, introduce malware, or interfere with the Service's operation
• Appropriate use: Not use the Service for any illegal or fraudulent purpose

5. Data Ownership and Usage

Your data belongs to you. We claim no ownership over the QuickBooks data you connect, the account mappings you create, or the reconciliation work you perform.

We access your QBO data solely to provide the Service. We do not sell, rent, or share your financial data with third parties for marketing or any purpose unrelated to operating DueToFrom.

You grant DueToFrom a limited license to access, store, and process your data as necessary to provide the Service. This license terminates when you disconnect QBO entities or delete your account.

6. Subscription and Billing

DueToFrom offers subscription plans with varying features and limits. Free trial periods may be offered at our discretion.

Payment

• Subscription fees are billed in advance on a monthly or annual basis
• Payments are processed securely by Stripe
• All fees are in U.S. dollars unless otherwise stated
• You authorize us to charge your payment method for recurring subscription fees

Changes to Pricing

We may change subscription pricing with at least 30 days' notice. Price changes will not affect your current billing period. If you don't accept a price change, you may cancel before it takes effect.

Cancellation

You may cancel your subscription at any time from your account settings. Upon cancellation:

• You will continue to have access until the end of your current billing period
• Your subscription will not automatically renew
• No refund will be provided for the remaining portion of the billing period (except as required by law)

Refunds

Refunds are handled on a case-by-case basis at our discretion. Contact support@duetofrom.com if you believe you are entitled to a refund.

Non-Payment

If payment fails, we may suspend access to paid features until payment is received. If payment remains outstanding for 30 days, we may terminate your account.

7. Data Accuracy Disclaimer

DueToFrom displays QuickBooks Online data as-is. We do not verify the accuracy or completeness of your QBO data. The Service relies on data provided by the QuickBooks API, which may have limitations or delays.

You are responsible for:

• Ensuring the accuracy of data in QuickBooks Online
• Verifying that account mappings are correct
• Reviewing all reconciliations and journal entries before posting
• Confirming that journal entries comply with your organization's accounting policies

DueToFrom is a tool to assist with reconciliation — final responsibility for financial accuracy rests with you and your organization.

8. Service Availability and Limitations

We strive to provide reliable service, but DueToFrom is provided "as is" without warranties of any kind, express or implied. We do not guarantee that the Service will be:

• Available at all times or uninterrupted
• Free from errors, bugs, or security vulnerabilities
• Compatible with all browsers, devices, or QuickBooks configurations
• Able to meet all of your specific requirements

We may perform maintenance that temporarily interrupts service. We will provide advance notice when possible, but emergency maintenance may occur without notice.

9. Limitation of Liability

To the fullest extent permitted by law, DueToFrom and its operators shall not be liable for any damages arising from your use of the Service.

This includes but is not limited to:

• Financial losses resulting from errors in journal entries or reconciliations
• Data loss or corruption
• Errors caused by incorrect account mappings or user input
• QuickBooks API limitations, outages, or data discrepancies
• Interruptions due to third-party service failures (Intuit, Stripe, Railway, etc.)
• Unauthorized access to your account due to compromised credentials
• Compliance failures or regulatory violations

In no event shall our total liability to you exceed the amount you paid for the Service in the preceding 12 months.

Some jurisdictions do not allow limitation of liability for certain types of damages. In such jurisdictions, our liability is limited to the fullest extent permitted by law.

10. Indemnification

You agree to indemnify, defend, and hold harmless DueToFrom, its operators, and affiliates from any claims, liabilities, damages, losses, and expenses (including reasonable attorney's fees) arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any applicable law or regulation
• Unauthorized access you grant to your account or QBO entities
• Journal entries you authorize DueToFrom to post
• Any claim that your use of the Service infringes third-party rights

We reserve the right to assume exclusive defense and control of any matter subject to indemnification, at your expense.

11. Intellectual Property

DueToFrom, including its design, code, logo, and documentation, is owned by DueToFrom and protected by copyright, trademark, and other intellectual property laws.

You may not:

• Copy, modify, or reverse-engineer the Service
• Remove or alter any copyright, trademark, or proprietary notices
• Use the DueToFrom name or logo without written permission
• Create derivative works based on the Service

We respect intellectual property rights. If you believe content in the Service infringes your copyright, contact us at support@duetofrom.com.

12. Third-Party Services

DueToFrom integrates with third-party services, including:

• QuickBooks Online (Intuit)
• Stripe (payment processing)
• Resend (transactional emails)
• Railway (hosting)
• Sentry (error monitoring)

Your use of these services is subject to their respective terms and privacy policies. We are not responsible for the availability, performance, or policies of third-party services.

If QuickBooks Online or another third-party service experiences an outage or API change, DueToFrom functionality may be temporarily affected. We will work to resolve such issues promptly but are not liable for third-party service interruptions.

13. Termination

Termination by You

You may terminate your account at any time by contacting us at support@duetofrom.com or using the account deletion feature (when available). Upon termination:

• Your access to the Service will cease
• All OAuth tokens will be revoked
• Your data will be deleted within 30 days (except as required for legal or regulatory compliance)
• You may export your reconciliation data before deletion

Termination by Us

We may suspend or terminate your access to the Service at any time if:

• You violate these Terms
• Your payment fails or your account is past due
• We are required to do so by law
• We discontinue the Service (with reasonable advance notice)
• We detect suspicious or fraudulent activity

We will provide reasonable notice before termination when possible. In cases of serious violation or legal requirement, termination may be immediate.

Effect of Termination

Upon termination, all rights and licenses granted to you under these Terms will immediately cease. Provisions of these Terms that by their nature should survive termination (including indemnification, limitation of liability, and dispute resolution) will remain in effect.

14. Modifications to the Service and Terms

Service Changes

We may modify, suspend, or discontinue any aspect of the Service at any time, with or without notice. We are not liable for any such changes.

Terms Changes

We may update these Terms from time to time. When we make material changes, we will:

• Update the "Last updated" date at the top of this page
• Notify you via email or in-app notification at least 30 days before the changes take effect
• Provide a summary of material changes

Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms. If you don't agree with the changes, you may terminate your account before they take effect.

15. Dispute Resolution and Governing Law

Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Georgia, United States, without regard to its conflict of law principles.

Jurisdiction

Any disputes arising from these Terms or your use of the Service shall be resolved in the state or federal courts located in Bibb County, Georgia. You consent to the exclusive jurisdiction of these courts.

Informal Resolution

Before filing any formal dispute, please contact us at support@duetofrom.com to attempt informal resolution. We're committed to working with you to resolve issues fairly and efficiently.

16. General Provisions

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and DueToFrom regarding the Service.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect.

Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

Assignment

You may not assign or transfer these Terms or your account without our written consent. We may assign these Terms without restriction.

Force Majeure

We are not liable for any failure to perform due to circumstances beyond our reasonable control, including natural disasters, acts of war, labor disputes, or internet outages.

17. Contact Information

If you have questions about these Terms or need to contact us for any reason:

We're here to help. We respond to all inquiries within 2 business days.